Privacy Policy

We collect information you provide directly, such as your name, email address, billing details and password when you create an account or subscribe. We also collect information automatically, including your IP address, device type, browser, viewing history, and interactions with the Service, through cookies and similar technologies.

We use your information to: provide and maintain the Service; process payments and manage your subscription; personalize content recommendations; communicate with you about your account, billing or Service updates; improve and secure the Service; and comply with our legal obligations.

We use cookies, pixels and similar technologies to keep you signed in, remember your preferences, understand how you use the Service, and measure the effectiveness of our marketing. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Service functionality.

We do not sell your personal information. We may share it with: payment processors to complete transactions; cloud hosting and analytics providers who process data on our behalf under contractual confidentiality obligations; content-licensing partners where required for rights reporting; and law enforcement or regulators where required by law.

Any third party that processes personal information on our behalf is contractually required to protect it and use it only for the purposes we specify.

We retain your personal information for as long as your account is active and for a reasonable period afterward to comply with legal, accounting or reporting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or export your personal information, restrict or object to certain processing, and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in the "Contact Us" section below.

We use industry-standard technical and organizational measures, including encryption in transit, access controls and regular security reviews, to protect your information against unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, please contact us so we can delete it.

Because we operate across multiple regions, your information may be transferred to and processed in countries other than your own, which may have different data protection laws. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy with a new "last updated" date and, for material changes, notify you through the Service or by email.

For questions about this Privacy Policy or to exercise your privacy rights, contact our privacy team at privacy@novara.example.